Morgan Sindall · 24 July 2017
East London tower block suffers complete power failure
Water had leaked into the main electricity head of a tower block in East London, cutting power to the entire block. At 7:45pm our client Morgan Sindall called asking for 70mm cable to get power back to more than 50 homes.
The biggest challenge in a situation like this is finding a supplier that is open after 5pm and has the right stock. At 10:30pm, EMU24 arrived on site with the materials Morgan Sindall needed to complete the work.
Hotel, Ashford, Kent · 3am
Hotel power restored before breakfast
A hotel in Ashford, Kent suffered severe power loss after its mains cable was damaged at 3am. At 4am the critical materials were collected from our trade counter and the power was soon restored.
arc Major Projects · 2 London Wall, London
Materials on site for 7:30am, ordered the night before
“It was late in the evening when I received a call that one of my projects at London Wall needed materials on site first thing in the morning as a matter of urgency. You can imagine what sort of problems this would have caused under normal circumstances: ordering first thing the next day, waiting for purchase order numbers and then waiting for the delivery to be despatched and arrive in the city centre.
One call to EMU24 meant my goods were organised, dispatched and on site for 7:30am the next morning. The impact and knock-on effect that service had was invaluable. This has happened on several occasions, from delivering materials to site at late notice, organising manufacturing of purpose-made trestles and also arranging collection of materials off site within the hour.”
Ian Palin, Managing Director, arc Major Projects
“Tried 3 different suppliers and all came up short for a ‘complete’ delivery. Unlike the others you have contacted site and come up with a solution going above and beyond others. Much appreciated.”
Robert Turnbull, Essex Services Group plc
“Our workforce work days and nights and it's impossible to get materials out of hours, but EMU24 have made this possible. Their prices are very competitive and materials have always been delivered on time in and out of hours. They have got us out of trouble a few times, especially when the night shift have needed materials.”
Alan Graves, Complete Workspace
“From the first order I placed with EMU24 there has always been an excellent service with a vast range of product knowledge and attention to detail. An outstanding customer/supplier relationship and fast response, coupled with an amazing 24 hour tracked delivery service including updates at every stage. Simply put, a first class company!”
Ryan Lane, Procurement Manager, arc Group
“All the work has been completed today ready for UKPN to power up tomorrow. Where credit is due, you and EMU24 helped me out last week when we had to adapt the containment last minute and change the cable size. Service was second to none.”
Matt, Managing Director, arc M&E – Bedford Square project
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